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FAQs

Frequently Asked Questions

We specialize in custom hats, and patches. Our products are crafted with precision to reflect your unique brand identity and personal style.
You can order as few as one custom hat or patch. However, we offer bulk pricing for larger orders, which can help you save more as you order more.
Our typical turnaround time is 2-3 weeks from the time you place your order to the time it arrives at your doorstep, but can be as quick as 1 week for smaller orders. For specific deadlines, please contact our Customer Success Representatives to see how we can meet your needs.

We offer our patches in full-grain leather, and vegan leather in a variety of colors. If there is a color you do not see listed, but would like, please reach out to see if it is something we can provide.

Yes, we provide a mockup of your design for approval before proceeding with the final production. We also can provide follow up mockups if any changes are necessary. This ensures you are completely satisfied with the design.

You can place an order by visiting our website and using our easy-to-navigate online design tool. Upload your design, choose your materials, and customize every aspect of your product. Once you’re happy with your design, submit your order and we’ll handle the rest.

No design skills? No problem! Our user-friendly design tool and in-house designers can help bring your vision to life. Whether you need a simple logo or a complex design, we’ve got you covered. Complete logo designs can incur an extra cost which will be discussed after the initial discussion and before the mockup is provided.

You can reach our customer service team through the contact form on our website, or via email. Our team is dedicated to providing exceptional support and ensuring your satisfaction with every order.

About Us

Founded in 2022, Creekside Customs began as a home-based hobby, inspired by a passion for woodworking and a love for hats. As an avid hat wearer and nature enthusiast, we experimented with laser engraving on leather, creating custom designs for our shop. The response was overwhelming, turning our hobby into a thriving business. Today, Creekside Customs is dedicated to producing high-quality, custom hats and patches that help our customers stand out and express their individuality.

+1 123 456 7890
creeksidecustoms.wi@gmail.com